7ce77 Privacy Policy — Your Data, Your Rights

Introduction — Who We Are and Why This Policy Exists

7ce77 ("we", "us", "the Platform") operates the online casino and sports betting website at 7ce77.net, serving players across Bangladesh. We are committed to handling the personal data of all registered users responsibly, transparently, and in accordance with applicable data protection principles. This Privacy Policy describes the categories of personal information we collect, the purposes for which we process that information, the parties with whom we may share it, and the rights you hold as a data subject.

This Privacy Policy applies to all users of the 7ce77 platform, including visitors who browse the site without registering, registered account holders who have not yet made a deposit, and active players who deposit, wager, and withdraw funds on the platform. By creating a 7ce77 account, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should not use the 7ce77 platform.

Categories of Personal Information We Collect

7ce77 collects personal information from you in several ways: directly when you register and use the platform, automatically through your device and browser when you visit 7ce77.net, and from third-party payment processors when you make a deposit or withdrawal. The categories of personal data we collect include:

2. How 7ce77 Uses Your Personal Data

7ce77 uses the personal data it collects for the following purposes, each of which has a specific legal basis described in the section below:

• Account creation, identity verification (KYC), and ongoing account management, including processing deposits, withdrawals, and bonus claims.
• Preventing fraud, money laundering, and other financial crimes, including monitoring for unusual account activity and reporting obligations under applicable law.
• Delivering, maintaining, and improving the 7ce77 platform, including diagnosing technical issues, optimising page load speeds on Bangladesh mobile networks, and developing new features.
• Communicating with you regarding your account, including responding to support queries, sending transaction confirmations, and notifying you of material changes to these policies via your registered mobile number.
• Administering responsible gaming obligations, including enforcing deposit limits, managing cooling-off periods and self-exclusion requests, and monitoring gaming patterns for signs of problem gambling.
• Sending you promotional communications about bonuses, seasonal offers (BPL, IPL, Eid, Pohela Boishakh promotions), and VIP loyalty programme updates, where you have provided consent to receive such communications or where we have a legitimate interest in doing so.

3. Legal Basis for Processing

7ce77 processes your personal data under one or more of the following legal bases, depending on the specific purpose of processing:

Contractual Necessity

Processing your identity data, payment data, and gaming activity data is necessary for 7ce77 to fulfil its contractual obligations to you as a registered player — specifically to provide the gaming services you have signed up for, process your deposits and withdrawals, and manage your account.

Legal Obligation

7ce77 is required by applicable laws to perform identity verification (KYC), monitor for and report suspicious financial activity, maintain records of transactions, and enforce age verification controls. We process certain categories of your personal data to comply with these obligations, and we cannot waive these requirements regardless of your preferences.

Legitimate Interests

We process browsing and device data under our legitimate interest in maintaining a secure, high-performance platform and detecting fraudulent activity. We process gaming activity data under our legitimate interest in fulfilling responsible gaming obligations and protecting vulnerable players. In each case, we have assessed that our legitimate interests are not overridden by your fundamental rights and freedoms.

4. Sharing Your Personal Data

7ce77 does not sell your personal data. We share your data only in the following limited circumstances, each governed by appropriate data-sharing agreements and confidentiality obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, and banking partners receive the minimum data necessary to process your deposit or withdrawal transaction. These providers operate under their own privacy policies and are independently regulated.
• Game providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Netent, and other platform game providers receive a session token and anonymised player identifier to authenticate your game session and maintain game result records. No personally identifiable information beyond a platform-generated player ID is shared with game providers.
• KYC and identity verification providers: third-party identity verification services may process your NID or passport data solely to verify your age and identity on behalf of 7ce77. These providers are contractually bound to process your data only for verification purposes.
• Legal and regulatory authorities: we will disclose your personal data to law enforcement, financial regulators, or other public authorities if and to the extent required by law, court order, or legal process. We will notify you of such disclosure where permitted to do so.

5. Cookies and Tracking Technologies

7ce77 uses cookies and similar tracking technologies on the 7ce77.net website to ensure the platform functions correctly, to remember your session and preferences, and to collect anonymised usage statistics that help us improve the platform experience for Bangladesh players.

Essential Cookies

These cookies are strictly necessary for the platform to function. They maintain your login session so you do not need to re-authenticate on every page, store your language preference, and preserve the contents of your active bet slip or game session. You cannot opt out of essential cookies without losing access to the platform's core functionality.

Analytics Cookies

7ce77 uses first-party analytics cookies to understand how players navigate the platform, which games are most popular among players from cities including Dhaka, Chittagong, and Sylhet, and how long players spend in each section. This data is aggregated and anonymised — it does not identify individual players. Analytics cookies help us make data-driven improvements to the platform.

Managing Cookie Preferences

You can manage or disable non-essential cookies through your mobile browser settings. On Android (Chrome), navigate to Settings > Privacy and Security > Cookies. On iOS (Safari), navigate to Settings > Safari > Privacy & Security. Please note that disabling certain cookies may affect the performance or functionality of some areas of the 7ce77 platform.

6. Data Retention

7ce77 retains your personal data for as long as your account is active and for a period after account closure as required by applicable laws and legitimate business purposes. The retention periods we apply are as follows: identity and KYC documents are retained for a minimum of five years following account closure to comply with anti-money laundering record-keeping requirements; financial transaction records are retained for five years; gaming activity logs are retained for three years; device and browsing data is retained for twelve months from the date of collection.

When your account is closed and the applicable retention period has elapsed, 7ce77 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical and platform improvement purposes in a form that cannot identify you.

7. Your Data Rights as a 7ce77 Player

As a registered user of the 7ce77 platform, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with your registered mobile number and a description of your request. We aim to respond to all valid data rights requests within 30 days.

Please note that certain rights may be limited where 7ce77 is required by law to retain or process your data — for example, KYC and financial transaction records must be retained regardless of an erasure request, as their retention is mandated by applicable anti-money laundering and financial compliance regulations.

8. Data Security Measures

7ce77 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and 7ce77.net; secure, access-controlled server infrastructure; encryption of sensitive data fields at rest; role-based access controls limiting which 7ce77 staff members can access personal data; regular security reviews and vulnerability assessments; and two-factor authentication requirements for platform administration accounts.

Despite these measures, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights or freedoms, 7ce77 will notify you via your registered mobile number as promptly as practicable. If you believe your 7ce77 account has been compromised, please contact [email protected] immediately and change your password without delay.

9. Children's Privacy — 21+ Platform

The 7ce77 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If you are a parent or guardian and believe that a person under 21 in your care has created a 7ce77 account or provided their personal data to us, please contact us immediately at [email protected]. Upon receiving such a report and confirming the account holder's age, 7ce77 will immediately close the account, delete all personal data associated with it, and void any transactions that may have occurred, with funds returned where possible to the payment method originally used.

10. Changes to This Privacy Policy

7ce77 may update this Privacy Policy from time to time to reflect changes in applicable law, our data processing practices, or the services we offer. When material changes are made, we will notify registered players via their registered mobile number or through the platform's in-app notification system. The updated Privacy Policy will be published on this page with a revised "Last updated" date. Your continued use of the 7ce77 platform following notification of any change constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you are always informed about how we handle your personal data.

11. Contact Us About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 7ce77 holds about you, please contact our support team. All privacy-related requests are handled confidentially and we aim to respond within 30 days of receipt.

Email us at: [email protected]